Terms of Service

Customer reference - Customer-ready expectation: Use of the gocontigo storefront, including checkout, is subject to these Terms of Service and all mandatory consumer protections.

Product information and safe use

Practical application - Documented process: Details for bottles, travel mugs, tumblers, components, and accessories are maintained carefully; the product page and packaging provide the applicable care and safety requirements.

Order review and acceptance

Store process - Current approach: We reserve the right to correct a clear store error or refuse a transaction for legitimate availability, authorization, or security reasons.

Cancellation and return remedies

Important context - Transparent timing: Cancellation is available before carrier handoff; the linked Refund Policy governs a shipped purchase.

Acceptable website use

What this means - Reliable clarification: Access is conditioned on respectful, lawful use without intrusion attempts, technical interference, or unauthorized copying.

USD pricing, shipping, and taxes

Customer outcome - Store-specific information: Customers pay in USD. Free standard delivery does not remove tax obligations imposed by an applicable jurisdiction.

Liability and mandatory rights

Service approach - Everyday provision: To the extent law permits, liability is limited to direct losses arising from the transaction; no term excludes a consumer right that cannot legally be waived.

Merchant identity and contact details

Customer outcome - Transaction-focused process: The merchant information for gocontigo is provided below for direct customer use.

Business name: gocontigo

Trade name: gocontigo

Email: support@gocontigoharbor.shop

Phone: 512-797-4842

Physical and return address: 513 Sundown Ln, Denver, Colorado, 80221, United States

Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Chicago).