Shipping Policy

Store process - Everyday standard: Delivery from gocontigo is limited to US addresses. All qualifying US purchases receive standard shipping at no charge.

Taxes

How this rule works - Detailed information: Any tax due on an order is collected as required by the applicable jurisdiction.

Address corrections and cancellation

Operational detail - Policy-based guidance: Address and cancellation requests must reach customer service before carrier handoff; later requests are governed by the Refund Policy.

Processing and transportation estimates

Process clarification - Measured responsibility: The published schedule consists of 1-2 business days for processing plus approximately 4-6 business days for carrier delivery.

Shipment tracking

Customer-facing rule - Straightforward review: After dispatch, the customer is given a tracking number so delivery progress can be followed through the carrier.

Merchant and customer service details

Process clarification - Current application: Requests connected with this policy are handled by gocontigo using the details listed here.

Business name: gocontigo

Trade name: gocontigo

Email: support@gocontigoharbor.shop

Phone: 512-797-4842

Physical and return address: 513 Sundown Ln, Denver, Colorado, 80221, United States

Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Chicago).