Payment Policy

Store practice - Current framework: USD is the sole transaction currency used by gocontigo, while tax treatment depends on applicable legal requirements.

About Credit/Debit Card

Process overview - Outcome-based rule: We accept supported Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover credit or debit cards when offered at checkout.

Authorization and transaction security

Customer information - Measured procedure: A submitted card is authorized through Shopify and its providers; an issuer hold can remain visible until the transaction is completed or released.

Declined transactions and credits

Store responsibility - Order-specific standard: Customers should contact their bank about an unresolved decline. Any approved refund is issued to the payment source used for the order within 5-10 business days.

Customer service contact

Storefront practice - Clear service: Requests connected with this policy are handled by gocontigo using the details listed here.

Business name: gocontigo

Trade name: gocontigo

Email: support@gocontigoharbor.shop

Phone: 512-797-4842

Physical and return address: 513 Sundown Ln, Denver, Colorado, 80221, United States

Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Chicago).